RQL offers proficient assistance when handling my loads. I can always count on their carriers to have reliable and prompt delivery times. When calling for an update, they give accurate dispatch information and are prone to helping fulfil my needs. RQL is a pleasure to work with.
I have been working with RQL for approximately 4 years. There are several reasons that I continue working with this company, specifically Jake. Jake’s prices are extremely competitive and he is willing to keep prices current through the season’s changes. RQL stays in constant communication, gives daily updates, and offers additional information when asked. Jake, along with his coworkers, work to understand my needs and fill them in a very professional and timely fashion.
RQL’s customer service is beyond the best! Their staff is reliable and efficient; they are always eager to help with competitive lane quotes and offering updates at my request. Not only do I have positive feedback from their company, my customers appreciate the carriers that RQL assigns to my loads. I am always met with a professional and friendly staff, knowing that my load is in the best possible hands.
I have been using Rankin Quality Logistics as a carrier for many years. RQL always has a quality service, and provides good communication during transit of our loads. That is a very important aspect that not all trucking companies / brokers provide.
The Mississippi crew I work with is top notch… I hope to have many more years of service.