Carrier Relationships Matter
At RQL, we believe picking the right carrier partners is one of the keys to success in the Freight Brokerage business. We pride ourselves on our carrier network because we have invested heavily in time and effort to work with the very best in the industry.
We are picky – We are very choosy about the carriers we work with – and we prefer carriers who are choosy about who they will work with too. We have learned that building relationships with poor carriers is not good for us or our customers. To learn more about our carrier pre-qualification process.
Win-Win relationships – At RQL, we know we can only be as successful if we build win-win relationships with our partner carriers. Even with the best carriers and freight brokers, there are occasional problems (late, damage, detention, etc..) and we have learned this is where great relationships are built. Working together to make sure we find the best solution for everybody involved. Acting with integrity, fairness…
Carriers are our customers too.
At RQL, we believe that we have two very important customers – the shipper and the carrier. We need to take care of both. We want honest, open, mutually beneficial relationships with our carriers. We believe this is the right way to do business.
We know that taking care of our Carriers and keeping an eye out for business opportunities for them means a lot. And it shows in their commitment to us and willingness to go the extra mile on our behalf.
Because we understand the ins and outs of running a successful business and the particular challenges Carriers can encounter in their day-to-day business dealings, we also offer our Carrier Partners Quick Pay Options.
We are committed to taking care of our Carrier Partners and that translates into strong, mutually-beneficial relationships which benefit our Clients.
We keep in close contact with our Carrier Partners, with the goal of continuing to grow our business partnerships. We have worked with many of our Carriers for many, many years, and as they know we are looking out for them, we also know they are looking out for us.
Why Choose Us
- Our Cold Chain Carriers are the best in the industry.
- Our Cold Chain Carriers are knowledgable regarding the Food Safety Modernization Act (FSMA)
- We have Hazard Analysis and Critical Control Points expertise on staff.
- Our Account Managers are FSMA and Cold Chain experts.
RQL offers proficient assistance when handling my loads. I can always count on their carriers to have reliable and prompt delivery times. When calling for an update, they give accurate dispatch information and are prone to helping fulfil my needs. RQL is a pleasure to work with.
I have been working with RQL for approximately 4 years. There are several reasons that I continue working with this company, specifically Jake. Jake’s prices are extremely competitive and he is willing to keep prices current through the season’s changes. RQL stays in constant communication, gives daily updates, and offers additional information when asked. Jake, along with his coworkers, work to understand my needs and fill them in a very professional and timely fashion.