It’s All About You.
Win-Win-Win Relationships – RQL believes every relationship must be a win for the Shipper, a win for the Carrier, and a win for RQL. Teams built on equitable, value-based relationships perform better. And at RQL, we spare nothing in order to ensure the highest performance possible.
Integrity – RQL’s culture hinges on openness, honesty, and transparency. Why? Because integrity is at the center of everything we do.
Teamwork – We’ve developed and maintained a Great Team of experienced logistics professionals throughout the history of Rankin Quality Logistics. We hire people of integrity and experience and retain them by treating them well, giving them opportunities to grow professionally, and creating a compensation structure that reflects the value we place on our team members.
A Culture Built on Professionalism
Why Choose Us
- We pride ourselves on being Customer-focused.
- RQL is not commissioned based. This promotes stability and unbiased Account Management.
- Our employees “own” issues that come up with their accounts. We are all about accountability.
- We are a pro-active company – we communicate issues long before our Customers would typically become aware of them.
- Our Dedicated Account Management model promotes a whatever-it-takes attitude.
- Our Account Managers are trained in the requirements for FSMA-compliance and in proper execution of Cold Chain shipping.
RQL offers proficient assistance when handling my loads. I can always count on their carriers to have reliable and prompt delivery times. When calling for an update, they give accurate dispatch information and are prone to helping fulfil my needs. RQL is a pleasure to work with.
I have been working with RQL for approximately 4 years. There are several reasons that I continue working with this company, specifically Jake. Jake’s prices are extremely competitive and he is willing to keep prices current through the season’s changes. RQL stays in constant communication, gives daily updates, and offers additional information when asked. Jake, along with his coworkers, work to understand my needs and fill them in a very professional and timely fashion.